{"id":110097,"date":"2024-12-12T19:29:38","date_gmt":"2024-12-13T03:29:38","guid":{"rendered":"https:\/\/thegood.com\/?post_type=insights&#038;p=110097"},"modified":"2025-05-15T11:47:25","modified_gmt":"2025-05-15T18:47:25","slug":"leverage-customer-network","status":"publish","type":"insights","link":"https:\/\/thegood.com\/insights\/leverage-customer-network\/","title":{"rendered":"Leverage Your Customers\u2019 Network to Increase Product Relevance and Reach"},"content":{"rendered":"\n<p>You have plenty of assets at your disposal to drive the adoption of your tool. Traditional marketing tactics and product-led growth strategies are likely both built into your plans for 2025.<\/p>\n\n\n\n<p>But have you thought about how you might leverage your current user base to increase product relevance and reach?<\/p>\n\n\n\n<p>This can be a low-cost, high-impact way to improve product quality, re-engage dormant users, or get in front of some new eyeballs.<\/p>\n\n\n\n<p>It\u2019s hugely beneficial to both your tool and the users by creating positive network effects. The more people that use your product, the more valuable it becomes. It\u2019s a self-propelling mechanism to drive growth.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-positive-network-effect\">What is a positive network effect?<\/h2>\n\n\n\n<p>A positive network effect is when the value of a SaaS tool increases as the user base grows.<\/p>\n\n\n\n<p>Take LinkedIn, for example. It becomes more valuable for users if their peers, colleagues, and dream employers use the tool. You can make more connections, learn more from the user-generated content, hunt for more jobs, and generally get more out of the tool.<\/p>\n\n\n\n<p>For SaaS companies, larger networks can lead to several competitive advantages, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Are more trustworthy<\/li>\n\n\n\n<li>Entice advertisers<\/li>\n\n\n\n<li>Encourage referrals and word-of-mouth<\/li>\n\n\n\n<li>Build more unique user-generated content that can\u2019t be copied by competition<\/li>\n\n\n\n<li>Increase retention<\/li>\n<\/ul>\n\n\n\n<p>Understanding network effects is only the first step. The real challenge lies in building strategies that activate and sustain these effects. Creating positive network effects typically starts by leveraging your current user base, so let\u2019s explore five proven ways to mobilize your users for growth.<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-c842da9 reusable-block-2-column good-question-block\" data-block-id=\"c842da9\"><style>.stk-c842da9 {max-width:1500px !important;min-width:auto !important;margin-top:30px !important;margin-bottom:30px !important;}.stk-c842da9-column{max-width:941px !important;min-width:auto !important;}@media screen and (max-width: 767px){.stk-c842da9 {--stk-col-order-1:2 !important;--stk-col-order-2:1 !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-c842da9-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8993c44 horizontal-form-container\" data-v=\"4\" data-block-id=\"8993c44\"><style>.stk-8993c44-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:#c3ddf0 !important;border-top-left-radius:12px !important;border-top-right-radius:12px !important;border-bottom-right-radius:12px !important;border-bottom-left-radius:12px !important;overflow:hidden !important;max-width:701px !important;min-width:auto !important;padding-top:40px !important;padding-right:35px !important;padding-bottom:40px !important;padding-left:35px !important;}.stk-8993c44 {margin-top:0px !important;}.stk-8993c44-container:before{background-color:#c3ddf0 !important;}@media screen and (max-width: 1023px){.stk-8993c44-container{padding-bottom:60px !important;}}@media screen and (max-width: 767px){.stk-8993c44-container{padding-bottom:60px !important;}}<\/style><style class=\"stk-custom-css\">.stk-8993c44 figure{margin:0 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8993c44-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-8993c44-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-791f1b3\" id=\"span-style-color-0277-c-0-class-stk-highlight-enjoying-this-article-span\" data-block-id=\"791f1b3\"><style>.stk-791f1b3 {margin-bottom:12px !important;}.stk-791f1b3 .stk-block-heading__text{font-size:36px !important;color:#ffffff !important;}@media screen and (max-width: 1023px){.stk-791f1b3 .stk-block-heading__text{font-size:36px !important;}}@media screen and (max-width: 767px){.stk-791f1b3 .stk-block-heading__text{font-size:24px !important;}}<\/style><h3 class=\"stk-block-heading__text has-text-color has-text-align-center\"><span style=\"color: #0277c0;\" class=\"stk-highlight\">Enjoying this article?<\/span><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-30f99ae\" data-block-id=\"30f99ae\"><style>.stk-30f99ae {margin-bottom:20px !important;}.stk-30f99ae .stk-block-text__text{color:#ffffff !important;}<\/style><p class=\"stk-block-text__text has-text-color has-text-align-center\"><span style=\"color: #000000;\" class=\"stk-highlight\">Subscribe to our newsletter, Good Question, to get insights like this sent straight to your inbox.<\/span><\/p><\/div>\n\n\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 5834619,\n\t\t\t\t\t\t\t\t\tformId: \"64ede74e-e88f-44c7-996f-78859799755a\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1768297412000-1044073058\",\n\t\t\t\t\t\t\t\t\tregion: \"na2\",\n\t\t\t\t\t\t\t\t\tcssRequired: \".submitted-message { overflow: auto; } .hs-form-88422a7d-0355-4f27-b674-4b9fcc71560c, .hs-form-ac90f61a-a614-4bcd-b57a-18cd0e91ceff { color: #fff }\",\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1768297412000-1044073058\"><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-ways-to-mobilize-your-user-base-to-drive-growth\">5 ways to mobilize your user base to drive growth<\/h2>\n\n\n\n<p>Products like Pinterest, SurveyMonkey, or LinkedIn use network effects to grow. Each new user or engagement encourages more new users or engagements.<\/p>\n\n\n\n<p>Tools target different objectives with their efforts. Some might prioritize user acquisition, while others reinforce retention, monetization, or product quality.<\/p>\n\n\n\n<p>The most effective SaaS companies often find a couple of different ways to leverage current users as part of their growth strategy. Here are some examples to inspire your efforts.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-increase-reach-with-shareable-features\">1. Increase reach with shareable features<\/h3>\n\n\n\n<p>One way to leverage your current users\u2019 network is to build product features that encourage natural sharing and engagement. To maximize reach, they need to be easy to use, helpful, and solve a real problem for users.<\/p>\n\n\n\n<p><a href=\"http:\/\/pinterest.com\" target=\"_blank\" rel=\"noreferrer noopener\">Pinterest<\/a> allows users to create shared \u2018boards\u2019 to collaborate on home decor, event planning, and more. This either re-engages current users or prompts new sign-ups by sharing their board with both current and new users.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1000\" height=\"614\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/Pinterest-example-of-network-effects.png\" alt=\"Pinterest leverages their network effects by allowing users to create shares boards.\" class=\"wp-image-110098\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/Pinterest-example-of-network-effects.png 1000w, https:\/\/thegood.com\/wp-content\/uploads\/Pinterest-example-of-network-effects-300x184.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/Pinterest-example-of-network-effects-768x472.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/Pinterest-example-of-network-effects-600x368.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/Pinterest-example-of-network-effects-122x75.png 122w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>Here\u2019s how it works:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A current user returns to Pinterest, ready to explore new content.<\/li>\n\n\n\n<li>The user creates a \u2018board\u2019 to collect commonly themed content in support of a goal (redecorating their home, brainstorming for a trip, planning an event).<\/li>\n\n\n\n<li>The user saves, pins, or repins content to their board.<\/li>\n\n\n\n<li>The user shares the board with a collaborator (decorator, travel partner, event planner, etc) either directly on Pinterest or via a messaging tool.<\/li>\n\n\n\n<li>The collaborator is either re-engaged or prompted to sign up for an account to collaborate on the board.<\/li>\n\n\n\n<li>If the board is public, other users can stumble upon a piece of content and pin to their own boards.<\/li>\n<\/ol>\n\n\n\n<p>Another example is <a href=\"http:\/\/calendly.com\" target=\"_blank\" rel=\"noreferrer noopener\">Calendly<\/a>, which builds natural sharing into the user journey. They incorporate simple scheduling and the speed of using invitation links. It\u2019s also brilliant in that you don\u2019t need an account to add yourself to a user&#8217;s schedule.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1000\" height=\"610\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/Calendly-example-of-network-effects.png\" alt=\"An example of how Calendy leverages their network effects.\" class=\"wp-image-110099\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/Calendly-example-of-network-effects.png 1000w, https:\/\/thegood.com\/wp-content\/uploads\/Calendly-example-of-network-effects-300x183.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/Calendly-example-of-network-effects-768x468.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/Calendly-example-of-network-effects-600x366.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/Calendly-example-of-network-effects-123x75.png 123w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>Here\u2019s how Calendly includes shareable features to increase reach:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A Calendly user sends an invitation link to book a meeting. The invitee can select a time without the usual back-and-forth emails.<\/li>\n\n\n\n<li>The invitee schedules a meeting without the typical friction of the scheduling process.<\/li>\n\n\n\n<li>If an invitee schedules a lot of meetings themselves, they\u2019re likely to sign up for Calendly to streamline their own scheduling.<\/li>\n\n\n\n<li>As new users share Calendly links, more people experience the simplicity, driving additional sign-ups.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-drive-referrals-with-growth-loops\">2. Drive referrals with growth loops<\/h2>\n\n\n\n<p>While shareable features focus on increasing reach, <a href=\"https:\/\/thegood.com\/insights\/growth-loops\/\" target=\"_blank\" rel=\"noreferrer noopener\">growth loops<\/a> create a self-reinforcing cycle of engagement and referrals.<\/p>\n\n\n\n<p>Think of a growth loop framework like a flywheel: Once it\u2019s moving, it picks up speed and sustains momentum. For example, a user finds your product, interacts meaningfully, and creates content or engages in a way that attracts other users who repeat this cycle.<\/p>\n\n\n\n<p>The goal here is to maximize viral reach without high acquisition costs. For a viral loop to succeed, the incentive needs to resonate with the users and align naturally with the product.<\/p>\n\n\n\n<p><a href=\"http:\/\/docusign.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">DocuSign<\/a>\u2019s growth loop leverages the need for digital document signing. Every document sent for a signature serves as an introduction to the platform.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"885\" height=\"1024\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/DocuSign-example-of-network-effects-885x1024.png\" alt=\"An example of DocuSign growth loop network effects that introduce users to their platform.\" class=\"wp-image-110100\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/DocuSign-example-of-network-effects-885x1024.png 885w, https:\/\/thegood.com\/wp-content\/uploads\/DocuSign-example-of-network-effects-259x300.png 259w, https:\/\/thegood.com\/wp-content\/uploads\/DocuSign-example-of-network-effects-768x889.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/DocuSign-example-of-network-effects-600x694.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/DocuSign-example-of-network-effects-65x75.png 65w, https:\/\/thegood.com\/wp-content\/uploads\/DocuSign-example-of-network-effects.png 1000w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/figure>\n\n\n\n<p>Here\u2019s how it works:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A user uploads a document to DocuSign and sends it to recipients for signature.<\/li>\n\n\n\n<li>Recipients receive an email with a link to the document. They review and sign without needing an account. This helps them experience the platform\u2019s convenience.<\/li>\n\n\n\n<li>Impressed, recipients often sign up for their own accounts to send and manage their own documents, especially if they frequently need to get things signed.<\/li>\n\n\n\n<li>As new users send their own documents for signatures, they introduce even more users to the platform. Each document sent by a new user brings in additional recipients.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-improve-product-quality-and-engagement-with-user-generated-content\">3. Improve product quality and engagement with user-generated content<\/h2>\n\n\n\n<p>In addition to growth loops, user-generated content can amplify engagement and improve product quality by turning users into contributors.<\/p>\n\n\n\n<p>Content engagement relies on user-generated or brand-created content to attract and retain users. This thrives when content shared or created by users on the platform is accessible to non-users. New visitors become intrigued and decide to join or engage.<\/p>\n\n\n\n<p><a href=\"http:\/\/github.com\" target=\"_blank\" rel=\"noreferrer noopener\">GitHub<\/a>, for example, leverages network effects to improve product quality. The collaborative coding and open-source project visibility encourage the use of their tool. Developers join to contribute to existing projects and then end up hosting their own projects.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1000\" height=\"551\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/GitHub-example-of-network-effects.png\" alt=\"How GitHub leverages network effects to improve product quality.\" class=\"wp-image-110101\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/GitHub-example-of-network-effects.png 1000w, https:\/\/thegood.com\/wp-content\/uploads\/GitHub-example-of-network-effects-300x165.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/GitHub-example-of-network-effects-768x423.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/GitHub-example-of-network-effects-600x331.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/GitHub-example-of-network-effects-136x75.png 136w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>Here\u2019s how Github\u2019s engagement of their customer network works to improve product quality:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Developers upload projects or contribute to open-source repositories.<\/li>\n\n\n\n<li>Other developers discover these projects and contribute code, fix bugs, or fork the project for personal use. Each interaction boosts the project\u2019s visibility on GitHub.<\/li>\n\n\n\n<li>Developers who were attracted by the collaborative environment sign up to host their own code. This contributes to the platform\u2019s network effect.<\/li>\n\n\n\n<li>These new projects become additional attractors that bring in new developers.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-drive-acquisition-with-incentives\">4. Drive acquisition with incentives<\/h2>\n\n\n\n<p>A way to incentivize current users to aid in acquiring new users is through referral programs. Build shareable moments, incentives, and visibility into the user journey. Each new user not only becomes a customer but also a potential referrer by making sharing a natural part of the user experience.<\/p>\n\n\n\n<p>The best referral programs provide support and education to users, making sharing about the product as simple as possible.<\/p>\n\n\n\n<p>A great example is <a href=\"https:\/\/airtable.com\/\">Airtable<\/a>, which credits $10 to your account automatically when you invite new users to the tool.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1000\" height=\"361\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/Airtable-example-of-network-effects.png\" alt=\"An example of Airtable leveraging network effects with referral and credit incentives.\" class=\"wp-image-110102\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/Airtable-example-of-network-effects.png 1000w, https:\/\/thegood.com\/wp-content\/uploads\/Airtable-example-of-network-effects-300x108.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/Airtable-example-of-network-effects-768x277.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/Airtable-example-of-network-effects-600x217.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/Airtable-example-of-network-effects-208x75.png 208w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>Here\u2019s how it works:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Current users invite new users to Airtable or share your unique referral link.<\/li>\n\n\n\n<li>When a new user signs up and verifies their email address, $10 is automatically credited to your account.<\/li>\n\n\n\n<li>You can see the credits on your account page and apply them to your charges.<\/li>\n\n\n\n<li>Users can accumulate the credits, so the incentive to invite new users continues.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-re-engage-dormant-users\">5. Re-engage dormant users<\/h2>\n\n\n\n<p>Social community features and push\/message notifications prompt dormant or inactive users to re-engage with your tool.<\/p>\n\n\n\n<p>For example, <a href=\"http:\/\/venmo.com\" target=\"_blank\" rel=\"noreferrer noopener\">Venmo<\/a> builds social engagement into its payment tool and uses these features to drive engagement. Each transaction re-engages the network of contacts with \u2018reminder\u2019 functionality and social engagement features.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/Venmo-example-of-network-effects-576x1024.png\" alt=\"Venmo leverages network effects by reengaging previous users.\" class=\"wp-image-110103\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/Venmo-example-of-network-effects-576x1024.png 576w, https:\/\/thegood.com\/wp-content\/uploads\/Venmo-example-of-network-effects-169x300.png 169w, https:\/\/thegood.com\/wp-content\/uploads\/Venmo-example-of-network-effects-600x1067.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/Venmo-example-of-network-effects-42x75.png 42w, https:\/\/thegood.com\/wp-content\/uploads\/Venmo-example-of-network-effects.png 736w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p>Here\u2019s a breakdown of how Venmo re-engages users:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A user requests payment from a friend, roommate, or coworker. If they don\u2019t pay promptly, the user can \u2018remind\u2019 their contact about the pending payment.<\/li>\n\n\n\n<li>Once complete, Venmo posts this transaction to a public or semi-public feed. This visibility serves as social proof.<\/li>\n\n\n\n<li>Friends see the transaction and can like or comment on the payment.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tools-can-leverage-multiple-strategies\">Tools can leverage multiple strategies<\/h3>\n\n\n\n<p>From shareable features to re-engagement tactics, each strategy leverages your users\u2019 networks in unique ways. By combining them, you can unlock exponential growth.<\/p>\n\n\n\n<p>Let\u2019s use LinkedIn as an example again:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Referrals: New LinkedIn users are encouraged to invite their friends to the tool. This creates a positive network effect by increasing acquisition immediately with each new user.<\/li>\n\n\n\n<li>Re-engagement: When users join LinkedIn, they\u2019re encouraged to connect with their contacts. Each connection re-engages current users on the platform. Users post updates, share articles, and comment on others\u2019 posts. This drives users back to the platform frequently, increases time spent, and encourages interactions that deepen the network\u2019s value.<\/li>\n\n\n\n<li>Registrations: Companies post job listings on LinkedIn and widely share the URL. There is a \u2018quick apply\u2019 function for LinkedIn users, which incentivizes applicants to sign up for their own profile.<\/li>\n<\/ul>\n\n\n\n<p>These are just a few examples of how a tool might incorporate multiple strategies leveraging their customer\u2019s network.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-start-growing-with-support-from-your-user-base\">Start growing with support from your user base<\/h2>\n\n\n\n<p>Ready to start leveraging your customers\u2019 network to increase product relevance and reach? Start by defining your goal and key metrics. Do you want to improve referral rates? User activation? New registrants?<\/p>\n\n\n\n<p>Monitor these metrics to identify bottlenecks and opportunities to improve. If a specific action isn\u2019t driving the desired results, you may need to adjust the user engagement structure, incentives, or experience.<\/p>\n\n\n\n<p>Other best practices for leveraging your customer\u2019s network to increase product relevance and reach:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Segment customers<\/li>\n\n\n\n<li>Leverage social proof<\/li>\n\n\n\n<li>Make it easy<\/li>\n\n\n\n<li>Celebrate success and loyalty<\/li>\n<\/ul>\n\n\n\n<p>Ready to amplify your SaaS growth through positive network effects? Our <a href=\"https:\/\/thegood.com\/digital-experience-optimization-program\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Experience Optimization Program\u2122<\/a> can help you identify and implement strategies tailored to your user base.<\/p>\n\n\n\n<div class=\"wp-block-ugb-container ugb-container cta-button ugb-e894df8 ugb-container--v2 ugb-container--design-image2 ugb-container--collapse-on-mobile ugb-main-block\"><style>.ugb-e894df8-wrapper.ugb-container__wrapper{padding-top:0 !important;padding-bottom:0 !important;background-color:#000000 !important}.ugb-e894df8-wrapper > .ugb-container__side{padding-top:35px !important;padding-bottom:35px !important}.ugb-e894df8-wrapper.ugb-container__wrapper:before{background-color:#000000 !important}.ugb-e894df8-content-wrapper > h1,.ugb-e894df8-content-wrapper > h2,.ugb-e894df8-content-wrapper > h3,.ugb-e894df8-content-wrapper > h4,.ugb-e894df8-content-wrapper > h5,.ugb-e894df8-content-wrapper > 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class=\"ugb-container__image\"><\/div><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-e894df8-content-wrapper\">\n<h5 class=\"wp-block-heading\" id=\"h-find-out-what-stands-between-your-company-and-digital-excellence-with-a-custom-5-factors-scorecard\"><span style=\"color: #ffffff;\" class=\"ugb-highlight\">Find out what stands between your company and digital excellence with a custom 5-Factors Scorecard\u2122<\/span>.<\/h5>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-main-blue-background-color has-text-color has-background no-border-radius wp-element-button\" href=\"https:\/\/thegood.com\/5factors\/\" target=\"_blank\" rel=\"noreferrer noopener\">GET YOUR SCORECARD<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<div class=\"tkugp-items-wrap\"><div class=\"tkugp-bottomcontent\"><\/div><\/div>","protected":false},"author":3,"featured_media":110104,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":true,"content-type":"","wpcf-summary":["Learn how to harness the power of positive network effects to drive SaaS 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have plenty of assets at your disposal to drive the adoption of your tool. Traditional marketing tactics and product-led growth strategies are likely both built into your plans for 2025. But have you thought about how you might leverage your current user base to increase product relevance and reach? This can be a low-cost, high-impact way to improve product quality, re-engage dormant users, or get in front of some new eyeballs. It\u2019s hugely beneficial to both your tool and the users by creating positive network effects. The more people that use your product, the more valuable it becomes. It\u2019s&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Jon MacDonald","url":"https:\/\/thegood.com\/author\/jonmacdonald\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Leverage Customers&#039; Networks to drive SaaS Growth<\/title>\n<meta name=\"description\" content=\"Learn how leveraging your customers&#039; networks can harness the power of positive network effects to drive SaaS growth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thegood.com\/insights\/leverage-customer-network\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Leverage Customers&#039; Networks to drive SaaS Growth\" 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