{"id":81931,"date":"2022-06-30T11:48:03","date_gmt":"2022-06-30T18:48:03","guid":{"rendered":"https:\/\/thegood.com\/?post_type=insights&#038;p=81931"},"modified":"2025-05-15T12:48:11","modified_gmt":"2025-05-15T19:48:11","slug":"product-category-page","status":"publish","type":"insights","link":"https:\/\/thegood.com\/insights\/product-category-page\/","title":{"rendered":"How to Design an Effective Ecommerce Product Category Page"},"content":{"rendered":"\n<p>Is this statement true or false?<\/p>\n\n\n\n<p>\u201cThe best ecommerce website design makes it quick and easy for visitors to locate desired goods, make comparisons to confirm the choice, then navigate the checkout procedure and arrange delivery with minimum friction.\u201d<\/p>\n\n\n\n<p>Before you answer, envision yourself shopping at a local brick-and-mortar store.<\/p>\n\n\n\n<p>Which do you appreciate more \u2013 a store with clear navigation, properly marked items, and a short line at the register\u2026 or stores you can get lost in, wandering through a labyrinth where you can spend hours without worrying about buying anything at all?<\/p>\n\n\n\n<p>If your answer is, \u201cIt depends,\u201d then you\u2019ve discovered something critical about marketing. The best stores help on-purpose shoppers get what they want and keep moving, but provide browsers the luxury of exploration.<\/p>\n\n\n\n<p>That can be a tough bill to fill in a physical store, but it\u2019s absolutely possible in ecommerce. And the hub of it all is one particular page: Product Category. Get it right there, and you\u2019re on your way to getting rave reviews from happy shoppers. Fail there, and you\u2026 well, you fail.<\/p>\n\n\n\n<p>Let\u2019s take a look at product category page best practices. Your ROI on taking the time to review and share this article with your team could make it the best-leveraged decision of the year.<\/p>\n\n\n\n<p>There\u2019s a tough way and an easy way to approach ecommerce optimization:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The tough way: go at it as hard as you can and hope something sticks<\/li>\n\n\n\n<li>The easy way: understand the buyer\u2019s journey and remove barriers to their conversion<\/li>\n<\/ul>\n\n\n\n<p>Let\u2019s talk about the easy way. It\u2019s not only more enjoyable but a whole lot more effective.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-know-the-purpose-of-your-product-category-page\"><strong>Know the purpose of your product category page<\/strong><\/h2>\n\n\n\n<p>Every page on your website has a purpose. Your job is to know what that purpose is and grease it as well as you can so the visitor will glide effortlessly through to the next step on the path leading from discovery to purchase.<\/p>\n\n\n\n<p>Here are the two most important page types on your ecommerce website:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product Category<\/li>\n\n\n\n<li><a href=\"https:\/\/thegood.com\/insights\/product-detail-page\/\" target=\"_blank\" rel=\"noreferrer noopener\">Product Detail<\/a><\/li>\n<\/ul>\n\n\n\n<p>The first allows the visitor to self-select the next step on the journey. The second provides enough information to either cement the sale or guide the prospect to a better-suited product.<\/p>\n\n\n\n<p>Get those right and you will make sales. Confuse them, and you\u2019ll confuse your visitors.<\/p>\n\n\n\n<p>We\u2019ve already gone over best practices for product detail pages. As we noted in that guide, the product detail page (PDP) is where \u201cthe prospect will determine whether to purchase your product or keep looking.\u201d The PDP invites the prospect to go deeper. It provides in-depth information about the product it highlights, helping the consumer conduct their research.<\/p>\n\n\n\n<p>Not so with the product category page (a point many ecommerce website designers fail to grasp). It stands at a critical juncture on the path to sales. It\u2019s an intersection where the visitor must choose a direction\u2026 but it doesn\u2019t provide detail. It says, \u201cChoose and keep moving.\u201d<\/p>\n\n\n\n<p>The job of the category page is to make that choice painless and simple.<\/p>\n\n\n\n<p>It\u2019s here that shoppers on a mission can quickly take the next step towards becoming an owner and browsers can decide which section of the store they want to investigate next.<\/p>\n\n\n\n<p>The Category Page must be both obvious and humble:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Obvious, in that the choices it provides must stand out and be easily recognizable (this isn\u2019t a page for obscurity)<\/li>\n\n\n\n<li>Humble, in that it must never draw attention to itself; rather, it must point clearly to the product categories it displays<\/li>\n<\/ul>\n\n\n\n<p>Know every page\u2019s purpose, and make sure the page is optimized to carry out that purpose. That maxim is a good candidate for being named the \u201cFirst Rule of Website Design\u201d (or, in this case, the \u201cFirst Rule of Category Page Design\u201d).&nbsp;<\/p>\n\n\n\n<p>Having a clear path through your store also helps improve your SEO efforts, since you can use relevant keywords at each step of the journey. If a customer is searching for \u201cLadies Sandals,\u201d Google will serve your product category page for sandals where they can find the right product listing or discover other items in your collection.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-build-a-customer-centric-product-category-page\"><strong>Build a customer-centric product category page<\/strong><\/h2>\n\n\n\n<p>Your product category page is a traffic director, and it\u2019s up to you to erect helpful road signs.&nbsp;<\/p>\n\n\n\n<p>So, the best-designed product category pages begin with road maps.<\/p>\n\n\n\n<p>One question is central to the process: what does the visitor most need to know in order to continue along the sales journey?<\/p>\n\n\n\n<p>For instance, let\u2019s say your ecommerce website sells guitars. What would your visitors most need to know at a category level?<\/p>\n\n\n\n<p>Remember, you don\u2019t want to try to sell guitars on the product category page (though you should use every opportunity to build confidence in your ecommerce brand and products). You want to be helpful. You want to help the prospect take the next right step.<\/p>\n\n\n\n<p>Here\u2019s a short list of potentials for guitar categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Electric guitars<\/li>\n\n\n\n<li>Acoustic guitars<\/li>\n\n\n\n<li>Student guitars<\/li>\n\n\n\n<li>Youth guitars<\/li>\n\n\n\n<li>Pro guitars<\/li>\n\n\n\n<li>Beginner guitars<\/li>\n\n\n\n<li>Guitar accessories<\/li>\n\n\n\n<li>Used guitars<\/li>\n\n\n\n<li>Sale guitars<\/li>\n\n\n\n<li>Taylor guitars<\/li>\n\n\n\n<li>Gibson guitars<\/li>\n\n\n\n<li>Ovation guitars<\/li>\n\n\n\n<li>Guitars under $500<\/li>\n\n\n\n<li>Guitars made in the USA<\/li>\n<\/ul>\n\n\n\n<p>\u201cWait!\u201d you say. \u201cThat many categories will confuse the visitor.\u201d And you\u2019re right. Most ecommerce stores will need to use special features (sort by brand, for instance) on the product category page.<\/p>\n\n\n\n<p>Getting to the bare bones essentials requires a sound knowledge of your audience, the terms they use in search (keywords), and how they approach the task of finding products in your niche.<\/p>\n\n\n\n<p>The last thing you want to do is enlist categories based on terminology you use instead of on terminology your potential customers use.<\/p>\n\n\n\n<p>If your products aren\u2019t findable in search, then your ecommerce store doesn\u2019t exist. It\u2019s absolutely essential that you know the words your customers use to describe your products and the way they categorize them in their minds.<\/p>\n\n\n\n<p>Your ecommerce job isn\u2019t to design a website that makes sense to your staff, your peers, or your industry; it\u2019s to make sense to the people who purchase what you sell.<\/p>\n\n\n\n<p>That could lead us into a discussion of keyword research and user testing. For now, though, we\u2019ll not go that route. Our aim here is to focus on the elements you\u2019ll want to include on the page, not talk about how to choose those categories. Don\u2019t miss this critical point, though: effective product category pages begin with research and strategic planning.<\/p>\n\n\n\n<p>Let\u2019s first list the common elements just about all product category pages should contain. Then we\u2019ll consider extras that may or may not apply to your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-essential-elements-of-product-category-pages\"><strong>Essential elements of product category pages<\/strong><\/h2>\n\n\n\n<p>Here are the two basic elements:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-product-category-name\"><strong>Product category name<\/strong><\/h3>\n\n\n\n<p>Every case is unique, but you\u2019ll typically want to use the product name your prospects use for the category or individual products, not a branded or esoteric name. That not only helps the customer understand your categories, it helps the search engines key in on them.<\/p>\n\n\n\n<p><em>Example:<\/em> The guitar online store may choose to go with Acoustic Guitars, Electric Guitars, Classical Guitars, and Guitar Accessories on their primary product category page. That would allow visitors to take a giant step towards honing in on the exact guitar needed. The next category selection would drill down to the specifics within each of those main categories. Using cute or branded terms like \u201cRock Star Guitars\u201d or \u201cElectric Vibe Axes\u201d probably wouldn\u2019t be a great choice.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"399\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-367-1024x399.png\" alt=\"Gear4Music categories\" class=\"wp-image-99534\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-367-1024x399.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-367-300x117.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-367-768x299.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-367-1536x598.png 1536w, https:\/\/thegood.com\/wp-content\/uploads\/image-367-610x238.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-367-600x234.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-367-193x75.png 193w, https:\/\/thegood.com\/wp-content\/uploads\/image-367.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"http:\/\/www.gear4music.com\/us\/en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><em>Source<\/em><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-category-image\"><strong>Category image<\/strong><\/h3>\n\n\n\n<p>Make sure this is a generic image representing the entire category. Make it a hero image of the product by itself. The simpler and more obvious the better. The images should be consistent in size but should stand out as different from one another. Guide the eyes and the minds will follow.<\/p>\n\n\n\n<p><em>Example:<\/em> The guitar store wouldn\u2019t use a Gibson or Ovation guitar photo. The image shouldn\u2019t portray the unique features of any particular brand. Rather, it would go with a stock acoustic guitar, stock electric guitar, stock classical guitar, and perhaps an image showing a guitar case, strings, and capo as the accessories icon.<\/p>\n\n\n\n<p>Take a look (see the screenshot below) at how the Gear 4 Music ecommerce site handles categories and subcategories.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-368-1024x572.png\" alt=\"Gear4Music subcategory images\" class=\"wp-image-99535\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-368-1024x572.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-368-300x168.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-368-768x429.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-368-1536x858.png 1536w, https:\/\/thegood.com\/wp-content\/uploads\/image-368-610x341.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-368-600x335.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-368-134x75.png 134w, https:\/\/thegood.com\/wp-content\/uploads\/image-368.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>That\u2019s it.<\/p>\n\n\n\n<p>Your product category pages start at the most logical first decision point your visitors will need to make: Name and Category.<\/p>\n\n\n\n<p>From there, guide them via sub-categories to the next logical decision, and do that as many times as you need until prospects end up at the Product Detail Page for the item they have chosen.<\/p>\n\n\n\n<p>The sequence doesn\u2019t change, but the method of travel through the sequence can.<\/p>\n\n\n\n<p>Let\u2019s move on to list the features most likely to be helpful to shoppers as they move from the primary category, through the sub-categories, and on to the selected Product Detail Page.<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-c842da9 reusable-block-2-column good-question-block\" data-block-id=\"c842da9\"><style>.stk-c842da9{max-width:1500px !important;margin-top:30px !important;margin-bottom:30px !important}.stk-c842da9-column{max-width:941px !important}@media screen and (max-width:767px){.stk-c842da9{--stk-col-order-1:2 !important;--stk-col-order-2:1 !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-c842da9-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8993c44 horizontal-form-container\" data-v=\"4\" data-block-id=\"8993c44\"><style>.stk-8993c44-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:#c3ddf0 !important;border-top-left-radius:12px !important;border-top-right-radius:12px !important;border-bottom-right-radius:12px !important;border-bottom-left-radius:12px !important;overflow:hidden !important;max-width:701px !important;padding-top:40px !important;padding-right:35px !important;padding-bottom:40px !important;padding-left:35px !important}.stk-8993c44{margin-top:0px !important}.stk-8993c44-container:before{background-color:#c3ddf0 !important}@media screen and (max-width:1023px){.stk-8993c44-container{padding-bottom:60px !important}}@media screen and (max-width:767px){.stk-8993c44-container{padding-bottom:60px !important}}<\/style><style class=\"stk-custom-css\">.stk-8993c44 figure{margin:0 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8993c44-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-8993c44-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-791f1b3\" id=\"span-style-color-0277-c-0-class-stk-highlight-enjoying-this-article-span\" data-block-id=\"791f1b3\"><style>.stk-791f1b3{margin-bottom:12px !important}.stk-791f1b3 .stk-block-heading__text{font-size:36px !important;color:#ffffff !important}@media screen and (max-width:1023px){.stk-791f1b3 .stk-block-heading__text{font-size:36px !important}}@media screen and (max-width:767px){.stk-791f1b3 .stk-block-heading__text{font-size:24px !important}}<\/style><h3 class=\"stk-block-heading__text has-text-color has-text-align-center\"><span style=\"color: #0277c0;\" class=\"stk-highlight\">Enjoying this article?<\/span><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-30f99ae\" data-block-id=\"30f99ae\"><style>.stk-30f99ae{margin-bottom:20px !important}.stk-30f99ae .stk-block-text__text{color:#ffffff !important}<\/style><p class=\"stk-block-text__text has-text-color has-text-align-center\"><span style=\"color: #000000;\" class=\"stk-highlight\">Subscribe to our newsletter, Good Question, to get insights like this sent straight to your inbox every week.<\/span><\/p><\/div>\n\n\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 5834619,\n\t\t\t\t\t\t\t\t\tformId: \"64ede74e-e88f-44c7-996f-78859799755a\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1768304176000-7367808641\",\n\t\t\t\t\t\t\t\t\tregion: \"na2\",\n\t\t\t\t\t\t\t\t\tcssRequired: \".submitted-message { overflow: auto; } .hs-form-88422a7d-0355-4f27-b674-4b9fcc71560c, .hs-form-ac90f61a-a614-4bcd-b57a-18cd0e91ceff { color: #fff }\",\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1768304176000-7367808641\"><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-category-price-ranges\"><strong>Category price ranges<\/strong><\/h3>\n\n\n\n<p>Depending on your products, it\u2019s often helpful to list price ranges at the Category Page level. That helps qualify shoppers and can prevent disappointment.<\/p>\n\n\n\n<p>It\u2019s usually better to give shoppers the option of selecting the price range that best fits their budget than to lead them to a product way out of range. The sales department may argue the strategy, but we\u2019ve found well-informed customers are usually the happiest customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"591\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-369-1024x591.png\" alt=\"Crate _ Barrel product category page pricing\" class=\"wp-image-99536\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-369-1024x591.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-369-300x173.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-369-768x443.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-369-1536x886.png 1536w, https:\/\/thegood.com\/wp-content\/uploads\/image-369-610x352.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-369-600x346.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-369-130x75.png 130w, https:\/\/thegood.com\/wp-content\/uploads\/image-369.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.crateandbarrel.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Crate &amp; Barrel<\/a>\u2019s sofa category page lists the starting price of its products.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-category-ratings\"><strong>Category ratings<\/strong><\/h3>\n\n\n\n<p>Ratings and reviews can be valuable additions at the product category level. Here\u2019s where the sales department may indeed have valuable input. Shoppers will often bump up in price for higher quality\u2026 and quality is typically reflected in the reviews.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-featured-items\"><strong>Featured items<\/strong><\/h3>\n\n\n\n<p>Don\u2019t confuse the shopper, but don\u2019t be afraid to make suggestions either. Depending on placement, featured items can draw the eye and lead to a larger sale.<\/p>\n\n\n\n<p>Note (see the screenshot below) how Amazon handles the positioning of their \u201cFeatured deals.\u201d This example also highlights the strategic use of Ratings.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-370-1024x535.png\" alt=\"Amazon product category page ratings\" class=\"wp-image-99537\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-370-1024x535.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-370-300x157.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-370-768x401.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-370-610x318.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-370-600x313.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-370-144x75.png 144w, https:\/\/thegood.com\/wp-content\/uploads\/image-370.png 1339w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-filtering\"><strong>Filtering<\/strong><\/h3>\n\n\n\n<p>We\u2019ve seen conversion rates jump by 20 percent or more when product category page filtering is optimized. There\u2019s no easy answer here, and no one-size-fits-all prototype to offer.<\/p>\n\n\n\n<p>With our clients, here at The Good, we begin by <a href=\"https:\/\/thegood.com\/landing-page-teardown\/\" target=\"_blank\" rel=\"noreferrer noopener\">assessing the site<\/a> to look for roadblocks in the conversion sequence, then we work with the client to create an individual strategy, test the assumptions, and optimize for conversions leading to sales.<\/p>\n\n\n\n<p>This is an area where you can stay simple and effective or get elaborate and effective\u2026 just be sure to maintain the \u201ceffective\u201d part. Note Chewy\u2019s filtering solution in the screenshot below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-371-1024x536.png\" alt=\"Chewy product category page navigation\" class=\"wp-image-99538\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-371-1024x536.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-371-300x157.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-371-768x402.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-371-1536x804.png 1536w, https:\/\/thegood.com\/wp-content\/uploads\/image-371-610x319.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-371-600x314.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-371-143x75.png 143w, https:\/\/thegood.com\/wp-content\/uploads\/image-371.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.chewy.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><em>Chewy<\/em><\/a><em> opts for pop-out subcategories that appear when the visitor hovers the mouse pointer over the primary categories. It\u2019s simple and effective.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-6-awesome-ecommerce-category-page-examples\"><strong>6 Awesome ecommerce category page examples<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-kohl-s\"><strong>1. Kohl\u2019s<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"655\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-372-1024x655.png\" alt=\"Kohl_s product category page\" class=\"wp-image-99540\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-372-1024x655.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-372-300x192.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-372-768x491.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-372-1536x982.png 1536w, https:\/\/thegood.com\/wp-content\/uploads\/image-372-610x390.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-372-600x384.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-372-117x75.png 117w, https:\/\/thegood.com\/wp-content\/uploads\/image-372.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Kohl\u2019s \u201cShoe\u201d product category page has tabs to drill down further depending on whether the shopper is looking for men\u2019s, women\u2019s, or kid\u2019s shoes, but it also provides shopping inspiration with guides and bestsellers to attract consumers who might not know exactly what they\u2019re looking for.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-jimmy-choo\"><strong>2. Jimmy Choo<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"452\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-373-1024x452.png\" alt=\"Jimmy Choo product category page\" class=\"wp-image-99541\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-373-1024x452.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-373-300x132.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-373-768x339.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-373-1536x678.png 1536w, https:\/\/thegood.com\/wp-content\/uploads\/image-373-610x269.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-373-600x265.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-373-170x75.png 170w, https:\/\/thegood.com\/wp-content\/uploads\/image-373.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Jimmy Choo\u2019s Women\u2019s Shoes product category page provides a launchpad for a personalized shopping experience. As well as popular collections, the page also highlights the brand\u2019s current bestsellers.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-john-lewis\"><strong>3. John Lewis<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"800\" height=\"568\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/John-lewis-product-category-page.png\" alt=\"John lewis product category page\" class=\"wp-image-99542\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/John-lewis-product-category-page.png 800w, https:\/\/thegood.com\/wp-content\/uploads\/John-lewis-product-category-page-300x213.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/John-lewis-product-category-page-768x545.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/John-lewis-product-category-page-610x433.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/John-lewis-product-category-page-600x426.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/John-lewis-product-category-page-106x75.png 106w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>John Lewis makes it easy for shoppers to dig deeper into the type of furniture they\u2019re looking for with a selection of subcategory pages linked from the primary category page. It also serves \u201clookbooks\u201d that provide inspiration and popular styling choices.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-away\"><strong>4. Away<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"291\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-374-1024x291.png\" alt=\"Away product category page\" class=\"wp-image-99544\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-374-1024x291.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-374-300x85.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-374-768x218.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-374-1536x437.png 1536w, https:\/\/thegood.com\/wp-content\/uploads\/image-374-610x173.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-374-600x171.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-374-260x75.png 260w, https:\/\/thegood.com\/wp-content\/uploads\/image-374.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Away\u2019s product category page drops down from the main navigation menu to provide shoppers with a selection of options to keep them moving. The added product images create a more interactive user experience and allow customers to get really specific with the kind of bag they\u2019re looking for.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-nordstrom\"><strong>5. Nordstrom<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"468\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-375-1024x468.png\" alt=\"Nordstrom product category page\" class=\"wp-image-99545\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-375-1024x468.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-375-300x137.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-375-768x351.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-375-1536x702.png 1536w, https:\/\/thegood.com\/wp-content\/uploads\/image-375-610x279.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-375-600x274.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-375-164x75.png 164w, https:\/\/thegood.com\/wp-content\/uploads\/image-375.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Nordstrom\u2019s product category pages act as a gateway to subcategories, giving shoppers the options they need to find their dream item. As well as a selection of subcategories, the page also lets customers filter their search depending on their size, favorite brand, and other key product differentiators.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-lowes-nbsp\"><strong>6. Lowes&nbsp;<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"972\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-376-1024x972.png\" alt=\"Lowes product category page\" class=\"wp-image-99546\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-376-1024x972.png 1024w, https:\/\/thegood.com\/wp-content\/uploads\/image-376-300x285.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-376-768x729.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/image-376-610x579.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/image-376-600x570.png 600w, https:\/\/thegood.com\/wp-content\/uploads\/image-376-79x75.png 79w, https:\/\/thegood.com\/wp-content\/uploads\/image-376-24x24.png 24w, https:\/\/thegood.com\/wp-content\/uploads\/image-376.png 1390w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Lowes\u2019 refrigerator category page displays the different types of fridges available as well as a banner for customer deals and an option to browse top-rated products.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-successful-product-category-pages-have-in-common\"><strong>What successful product category pages have in common<\/strong><\/h3>\n\n\n\n<p>So what is it about these product pages that stand out and create an enjoyable shopping experience?&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>They put shoppers in control<\/strong>: these product category pages let customers take the helm of their journey by providing subcategory options that help shoppers continue toward the checkout&nbsp;<\/li>\n\n\n\n<li><strong>They provide options:<\/strong> these pages don\u2019t start listing off products, instead, they give shoppers the chance to filter based on their preferences and needs<\/li>\n\n\n\n<li><strong>They use high-quality imagery: <\/strong>these pages feature powerful visuals that compel shoppers to click and find out more&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>The best product category pages put the customer first and create a landing page where shoppers can create their own journey. This might include subcategory options, the opportunity to filter the search, or inspiration in the form of lookbooks, guides, and bestseller features.&nbsp;<\/p>\n\n\n\n<p>One thing\u2019s for certain: these brands have tested their product category pages to ensure they offer a delightful customer experience. If you want to follow suit, it\u2019s crucial that you test, track, and tweak your product category pages until they\u2019re performing at their best.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-conduct-an-ecommerce-audit-on-your-category-page\"><strong>How to conduct an ecommerce audit on your category page<\/strong><\/h2>\n\n\n\n<p>Conducting an audit on your product category pages will help you identify what\u2019s working and where improvements can be made. For example, if you\u2019ve got a list of subcategories that no one is clicking on, you might be using the wrong keywords or highlighting subcategories that your audience has no interest in.\u00a0<\/p>\n\n\n\n<p>For best results, conduct audits regularly and use your findings to tweak product category pages so that you generate more click-throughs and conversions and keep shoppers on-site for longer.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Must-Have Ecommerce Growth Practice: Run Your Own CRO Audit - Part 2\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/muU7IanfSKY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Here are the key elements you can test to <a href=\"https:\/\/thegood.com\/insights\/november-website-audits\/\">conduct an ecommerce audit<\/a> on your product category pages.\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-information-structure\"><strong>1. Information structure<\/strong><\/h3>\n\n\n\n<p>The structure of the information will determine which steps shoppers take next. If your bestsellers are tucked away at the bottom of the product category page, there\u2019s a low chance that customers will navigate there.&nbsp;<\/p>\n\n\n\n<p>To figure out what product information is most important to your audience, run user tests and heat mapping which will show which parts of the page customers spend the most time on and which links get the most clicks.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-filter-sorting-and-discoverability\"><strong>2. Filter, sorting, and discoverability<\/strong><\/h3>\n\n\n\n<p>Do customers use the filter option on your product category pages? A CRO audit will reveal whether shoppers are customizing the shopping experience to suit their needs or whether they struggle to find how to sort and filter products. A good product category page has the option to filter products by material, size, and other key attributes, but they also make it easy to sort products into subcategories so that shoppers can discover the best items for them.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-language-and-copywriting-nbsp\"><strong>3. Language and copywriting&nbsp;<\/strong><\/h3>\n\n\n\n<p>The words you use matter \u2013 if your copy doesn\u2019t connect with shoppers, they\u2019re unlikely to click through onto subcategory pages and continue their shopping journey. A CRO audit highlights where shoppers are dropping off which could indicate a disconnect in communication. Then, you can use customer surveys and feedback to find out which search terms and words your audience is using to find relevant products.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Keyword research is a huge part of <a href=\"https:\/\/thegood.com\/insights\/drive-and-convert-optimizing-category-pages\/\">optimizing your product category pages<\/a>. As we mentioned at the start, you want to use language that your customers are using, <em>not <\/em>language that you and your team use. Run extensive keyword research to see what terms are popular and implement those on your product category pages for best results.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-clearly-visible-decision-making-criteria-nbsp\"><strong>4. Clearly visible decision-making criteria&nbsp;<\/strong><\/h3>\n\n\n\n<p>Product category pages are a launchpad for the rest of the shopping journey. Their entire purpose is to keep shoppers moving through the buying process and serve them the right information and product suggestions at the right time.&nbsp;<\/p>\n\n\n\n<p>This means there needs to be a clear next step: do you want them to choose a subcategory page? Do you want them to explore an inspiration guide for your latest collection?<\/p>\n\n\n\n<p>An audit will identify what most shoppers do next so you can better understand their journey and the next steps. When you know this information, you can ensure you\u2019re displaying the right information at exactly the right time which removes friction from the experience to increase conversions and sales.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-a-product-category-page-audit-in-action\"><strong>A product category page audit in action<\/strong><\/h3>\n\n\n\n<p>When DTC furniture brand Fully came to The Good, it <a href=\"https:\/\/thegood.com\/results\/fully\/\" target=\"_blank\" rel=\"noreferrer noopener\">wanted to increase its conversion rate on its category pages<\/a> and create a balance between providing helpful information and increasing visibility to the various product categories.&nbsp;<\/p>\n\n\n\n<p>We conducted a heat map analysis to understand why website visitors were dropping off from category pages and where there was the most friction. The results revealed high engagement rates on the product category filters, which showed that customers might not understand the different types of desks on offer.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"512\" height=\"342\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/image-377.png\" alt=\"fully category page heatmap\" class=\"wp-image-99548\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/image-377.png 512w, https:\/\/thegood.com\/wp-content\/uploads\/image-377-300x200.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/image-377-112x75.png 112w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p>To tackle this, we redesigned and simplified the product filtering system so that shoppers could quickly find what they were looking for depending on functionality, material, and price.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"900\" height=\"1024\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/fully-category-page-test-900x1024.png\" alt=\"fully-category-page-test\" class=\"wp-image-95147\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/fully-category-page-test-900x1024.png 900w, https:\/\/thegood.com\/wp-content\/uploads\/fully-category-page-test-264x300.png 264w, https:\/\/thegood.com\/wp-content\/uploads\/fully-category-page-test-768x874.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/fully-category-page-test-1350x1536.png 1350w, https:\/\/thegood.com\/wp-content\/uploads\/fully-category-page-test-610x694.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/fully-category-page-test.png 1406w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<p>This small and simple tweak led to an average 5.97% conversion rate lift.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tl-dr\"><strong>TL;DR<\/strong>:<\/h3>\n\n\n\n<p>If you want to learn more about product category pages but don\u2019t have the time to dig into the guts of this piece, here\u2019s a brief overview of everything you need to know.<\/p>\n\n\n\n<p>Product category pages are a pivotal point in the shopping process. They act as a gateway between the homepage and product detail pages and help both intent-heavy shoppers <em>and <\/em>window shoppers to find what they\u2019re looking for.&nbsp;<\/p>\n\n\n\n<p>There are 6 key parts of a product category page:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Product category name<\/li>\n\n\n\n<li>Category image<\/li>\n\n\n\n<li>Category price ranges<\/li>\n\n\n\n<li>Category ratings<\/li>\n\n\n\n<li>Featured items<\/li>\n\n\n\n<li>Filtering&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>A\/B testing your product category pages is crucial for increasing usability and creating a slick shopping experience. Conduct an audit to find out where the sticking points are before tweaking your pages based on real-life customer feedback and data.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-sh0cmb8 reusable-block-2-column good-question-block\" data-block-id=\"sh0cmb8\"><style>.stk-sh0cmb8{max-width:1500px !important;margin-top:30px !important;margin-bottom:30px !important}.stk-sh0cmb8-column{max-width:941px !important}@media screen and (max-width:767px){.stk-sh0cmb8{--stk-col-order-1:2 !important;--stk-col-order-2:1 !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-sh0cmb8-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-kv6majw horizontal-form-container\" data-v=\"4\" data-block-id=\"kv6majw\"><style>.stk-kv6majw-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:#c3ddf0 !important;border-top-left-radius:12px !important;border-top-right-radius:12px !important;border-bottom-right-radius:12px !important;border-bottom-left-radius:12px !important;overflow:hidden !important;max-width:701px !important;padding-top:40px !important;padding-right:35px !important;padding-bottom:40px !important;padding-left:35px !important}.stk-kv6majw{margin-top:0px !important}.stk-kv6majw-container:before{background-color:#c3ddf0 !important}@media screen and (max-width:1023px){.stk-kv6majw-container{padding-bottom:60px !important}}@media screen and (max-width:767px){.stk-kv6majw-container{padding-bottom:60px !important}}<\/style><style class=\"stk-custom-css\">.stk-kv6majw figure{margin:0 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-kv6majw-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-kv6majw-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-3l6tbkm\" id=\"span-style-color-0277-c-0-class-stk-highlight-enjoying-this-article-span\" data-block-id=\"3l6tbkm\"><style>.stk-3l6tbkm{margin-bottom:12px !important}.stk-3l6tbkm .stk-block-heading__text{font-size:36px !important;color:#ffffff !important}@media screen and (max-width:1023px){.stk-3l6tbkm .stk-block-heading__text{font-size:36px !important}}@media screen and (max-width:767px){.stk-3l6tbkm .stk-block-heading__text{font-size:24px !important}}<\/style><h3 class=\"stk-block-heading__text has-text-color has-text-align-center\"><span style=\"color: #0277c0;\" class=\"stk-highlight\">Enjoying this article?<\/span><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-ewupmg5\" data-block-id=\"ewupmg5\"><style>.stk-ewupmg5{margin-bottom:20px !important}.stk-ewupmg5 .stk-block-text__text{color:#ffffff !important}<\/style><p class=\"stk-block-text__text has-text-color has-text-align-center\"><span style=\"color: #000000;\" class=\"stk-highlight\">Subscribe to our newsletter, Good Question, to get insights like this sent straight to your inbox every week.<\/span><\/p><\/div>\n\n\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 5834619,\n\t\t\t\t\t\t\t\t\tformId: \"64ede74e-e88f-44c7-996f-78859799755a\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1768304176000-3872347685\",\n\t\t\t\t\t\t\t\t\tregion: \"na2\",\n\t\t\t\t\t\t\t\t\tcssRequired: \".submitted-message { overflow: auto; } .hs-form-88422a7d-0355-4f27-b674-4b9fcc71560c, .hs-form-ac90f61a-a614-4bcd-b57a-18cd0e91ceff { color: #fff }\",\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1768304176000-3872347685\"><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<div class=\"tkugp-items-wrap\"><div class=\"tkugp-bottomcontent\"><\/div><\/div>","protected":false},"author":3,"featured_media":88661,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","wpcf-summary":["The product category page is an essential step on your consumer's pathway to purchase. 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Which do you appreciate more \u2013 a store with clear navigation, properly marked items, and a short line at the register\u2026 or stores you can get lost in, wandering through a labyrinth where you can spend hours without worrying about buying anything at all? If your answer is, \u201cIt depends,\u201d&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Jon MacDonald","url":"https:\/\/thegood.com\/author\/jonmacdonald\/"},"comments_num_v2":"3 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Makes a Great Product Category Page? - The Good<\/title>\n<meta name=\"description\" content=\"Is your product category page not getting the conversions you\u2019d like? 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