{"id":88486,"date":"2019-01-11T14:21:37","date_gmt":"2019-01-11T22:21:37","guid":{"rendered":"http:\/\/thegood.com\/?post_type=insights&#038;p=88486"},"modified":"2024-06-18T13:57:02","modified_gmt":"2024-06-18T20:57:02","slug":"10-ways-to-drive-more-ecommerce-wish-list-conversions","status":"publish","type":"insights","link":"https:\/\/thegood.com\/insights\/10-ways-to-drive-more-ecommerce-wish-list-conversions\/","title":{"rendered":"10 Ways to Drive More Ecommerce Conversions From Wish Lists"},"content":{"rendered":"\n<p>Why should an ecommerce website manager care about wish lists and related conversions?<\/p>\n\n\n\n<p>Consider this:<\/p>\n\n\n\n<p>A&nbsp;<a href=\"https:\/\/blog.salecycle.com\/post\/the-remarketing-report-q1-2018\/\" target=\"_blank\" rel=\"noreferrer noopener\">SaleCycle<\/a>&nbsp;study (see the graphic below) put the average ecommerce cart abandonment rate during Q1 2018 at 75.6 percent.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/cart-abandonment.png\" alt=\"ecommerce cart abandonment rate is 75.6% average which means wish lists are a great way to connect with customers\" class=\"wp-image-86855\"\/><\/figure>\n\n\n\n<p>That means that more than three of every four shoppers who added items to an online shopping cart decided not to complete the purchase.<\/p>\n\n\n\n<p>Is that your experience as an <a href=\"https:\/\/thegood.com\/insights\/kristen-lafrance\/\">ecommerce retailer<\/a>, too?<\/p>\n\n\n\n<p>If so, wouldn\u2019t it be helpful to find a way to reduce the drop-off rate and convert more of your ecommerce website visitors into paying customers?<\/p>\n\n\n\n<p>One of the most effective means we\u2019ve found to short-circuit cart abandonment and encourage the eventual purchase is to provide a \u201cwish list\u201d function for shoppers.<\/p>\n\n\n\n<p>The technology isn\u2019t overly complicated, but there are some pointers you\u2019ll want to consider for the best results.<\/p>\n\n\n\n<p>In this article we\u2019ll cover the basics of the <a href=\"https:\/\/thegood.com\/insights\/conversion-funnel-analysis\/\">ecommerce wish list and how you can optimize your wish-list conversion<\/a> rate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-so-what-is-a-wish-list\">So, What Is a Wish List?<\/h2>\n\n\n\n<p>The wish list feature allows ecommerce customers to create a list of items they aren\u2019t ready to purchase yet, but hope to either buy for themselves or receive as a gift in the future. They provide an easy way for shoppers to organize the products they want, making it unnecessary to use the shopping basket for quick recall.<\/p>\n\n\n\n<p>Not only do properly designed wish lists lower the cart abandonment rate (because shoppers won\u2019t need to add to their cart until they\u2019re ready to check out), they help improve the customer experience on your site by making it easier for people to buy from you and encourage others to do the same.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-s-the-difference-between-a-wish-list-and-a-save-for-later-button\">What\u2019s the Difference Between a \u201cWish List\u201d and a \u201cSave for Later\u201d Button?<\/h2>\n\n\n\n<p>Here\u2019s the short answer: Not much.<\/p>\n\n\n\n<p>Most ecommerce website designers will tell you there are two primary differences between ecommerce \u201cSave for Later\u201d functions and ecommerce wish lists:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visitors must create an account and be signed in before they can add items to the list, but no account is necessary to save for later.<\/li>\n\n\n\n<li>Save-for-later items are visible from the shopping cart, but wish lists aren\u2019t.<\/li>\n\n\n\n<li>Save-for-later items may include quantities desired, but wish lists can\u2019t.<\/li>\n<\/ul>\n\n\n\n<p>While these points may or may not be valid, the only real difference between the two is the terminology.<\/p>\n\n\n\n<p>There\u2019s no reason why you can\u2019t use the wish list and save-for-later feature in the exact same way: to provide a way for shoppers to hold off on adding products to the cart before they are ready to buy, and then give then a super-simple way to pull those items up quickly and place the order.<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-c842da9 reusable-block-2-column good-question-block\" data-block-id=\"c842da9\"><style>.stk-c842da9{max-width:1500px !important;margin-top:30px !important;margin-bottom:30px !important}.stk-c842da9-column{max-width:941px !important}@media screen and (max-width:767px){.stk-c842da9{--stk-col-order-1:2 !important;--stk-col-order-2:1 !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-c842da9-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8993c44 horizontal-form-container\" data-v=\"4\" data-block-id=\"8993c44\"><style>.stk-8993c44-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:#c3ddf0 !important;border-top-left-radius:12px !important;border-top-right-radius:12px !important;border-bottom-right-radius:12px !important;border-bottom-left-radius:12px !important;overflow:hidden !important;max-width:701px !important;padding-top:40px !important;padding-right:35px !important;padding-bottom:40px !important;padding-left:35px !important}.stk-8993c44{margin-top:0px !important}.stk-8993c44-container:before{background-color:#c3ddf0 !important}@media screen and (max-width:1023px){.stk-8993c44-container{padding-bottom:60px !important}}@media screen and (max-width:767px){.stk-8993c44-container{padding-bottom:60px !important}}<\/style><style class=\"stk-custom-css\">.stk-8993c44 figure{margin:0 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8993c44-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-8993c44-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-791f1b3\" id=\"span-style-color-0277-c-0-class-stk-highlight-enjoying-this-article-span\" data-block-id=\"791f1b3\"><style>.stk-791f1b3{margin-bottom:12px !important}.stk-791f1b3 .stk-block-heading__text{font-size:36px !important;color:#ffffff !important}@media screen and (max-width:1023px){.stk-791f1b3 .stk-block-heading__text{font-size:36px !important}}@media screen and (max-width:767px){.stk-791f1b3 .stk-block-heading__text{font-size:24px !important}}<\/style><h3 class=\"stk-block-heading__text has-text-color has-text-align-center\"><span style=\"color: #0277c0;\" class=\"stk-highlight\">Enjoying this article?<\/span><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-30f99ae\" data-block-id=\"30f99ae\"><style>.stk-30f99ae{margin-bottom:20px !important}.stk-30f99ae .stk-block-text__text{color:#ffffff !important}<\/style><p class=\"stk-block-text__text has-text-color has-text-align-center\"><span style=\"color: #000000;\" class=\"stk-highlight\">Subscribe to our newsletter, Good Question, to get insights like this sent straight to your inbox every week.<\/span><\/p><\/div>\n\n\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 5834619,\n\t\t\t\t\t\t\t\t\tformId: \"64ede74e-e88f-44c7-996f-78859799755a\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1768299869000-5469394668\",\n\t\t\t\t\t\t\t\t\tregion: \"na2\",\n\t\t\t\t\t\t\t\t\tcssRequired: \".submitted-message { overflow: auto; } .hs-form-88422a7d-0355-4f27-b674-4b9fcc71560c, .hs-form-ac90f61a-a614-4bcd-b57a-18cd0e91ceff { color: #fff }\",\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1768299869000-5469394668\"><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-our-10-top-pointers-for-getting-the-most-from-your-ecommerce-wish-list\">Our 10 Top Pointers for Getting the Most from Your Ecommerce Wish List<\/h2>\n\n\n\n<p>Wish lists allow shoppers to compile an easily accessible list of potential purchases. Just as your clothes dryer isn\u2019t the best place to store your clothes, the shopping cart isn\u2019t the ideal spot for holding items customers want but aren\u2019t yet ready to buy.<\/p>\n\n\n\n<p>The wish list, however, is a great spot for quick storage, reminders, and retrieval.<\/p>\n\n\n\n<p>Here are our 10 top pointers for getting the most from this ecommerce feature:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Use a wish list or use a save-for-later feature, but don\u2019t use both. As we said earlier, the difference between the two is slim. You\u2019ll confuse your visitors if you provide both. Which should you choose? Consider your audience. Test both features. Use the one that gets the best results.<\/li>\n\n\n\n<li>Take advantage of the information gained to inform your email marketing strategy. Is an item going on sale? Notify the people who\u2019ve added that product to their list. Holiday special coming up? Remind your prospects about the items on their wish lists. This could be the perfect time to buy.<\/li>\n\n\n\n<li>Make creating the list super simple. Customers who are logged in shouldn\u2019t have to take any extra steps (other than to <a href=\"https:\/\/thegood.com\/insights\/segment-email-list-conversions\/\">segment their lists in the way<\/a> that best suits them). Non-registered guests can provide an email address to get started and provide additional information later.<\/li>\n\n\n\n<li>Blend the wish list into your overall site design to serve as an ongoing reminder of the items the shopper wants to buy. Moving items to the shopping cart shouldn\u2019t take more than a click.<\/li>\n\n\n\n<li>Test using the information on the wish list for remarketing. Compare results based on variables like time elapsed since the item was saved and proximity to the purchase of other items.\u00a0<\/li>\n\n\n\n<li>Track contents for audience-specific information on product trends. You\u2019ll not only learn more about the demand for those items, but you can use the information to come up with cross-sell, up-sell, and down-sell ideas.<\/li>\n\n\n\n<li>Leverage wish lists to learn more about your customers and prospective customers. Do they need more information before buying? Are they hoping the item will go on sale? What\u2019s stopping them from purchasing the item(s) now?<\/li>\n\n\n\n<li>Don\u2019t use the wish list as a bandage for weak product information pages. Correctly configured,\u00a0the product page\u00a0is an essential part of your path to sales. Nobody should fail to buy because they don\u2019t have enough information or need to go elsewhere for research.<\/li>\n\n\n\n<li>Get creative. Allow customers to share their wish lists with friends and family. Let prospects personalize their wish lists. Send personalized special offers. Turn it into something customers appreciate and want to use.<\/li>\n\n\n\n<li>Include it in your testing strategy. At The Good, we treat wish lists like every other function on an ecommerce site: We test ideas and configurations against one another in an ongoing desire to see our clients get higher conversion rates and beat out the competition.<\/li>\n<\/ol>\n\n\n\n<p>If you\u2019ll implement these 10 strategies, you\u2019re all but certain to gain benefits far beyond the effort and expense needed to set up your wish list correctly.<\/p>\n\n\n<span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fthegood.com%2Finsights%2F10-ways-to-drive-more-ecommerce-wish-list-conversions%2F&#038;text=Don%E2%80%99t%20overlook%20the%20wish%20list%20as%20a%20helpful%20tool%20for%20digital%20experience%20optimization.&#038;via=thegood&#038;related=thegood' target='_blank'rel=\"noopener noreferrer\">Don\u2019t overlook the wish list as a helpful tool for digital experience optimization. <\/a><\/span><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fthegood.com%2Finsights%2F10-ways-to-drive-more-ecommerce-wish-list-conversions%2F&#038;text=Don%E2%80%99t%20overlook%20the%20wish%20list%20as%20a%20helpful%20tool%20for%20digital%20experience%20optimization.&#038;via=thegood&#038;related=thegood' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\">Share on X<\/a><\/span>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-you-can-boost-conversions-with-the-ecommerce-wish-list\">You Can Boost Conversions with the Ecommerce Wish List<\/h2>\n\n\n\n<p>Many ecommerce marketers see the wish list as a novelty\u2014something there for window dressing, but not part of the marketing strategy. This view can hurt sales.<\/p>\n\n\n\n<p>Take it seriously. Share this article with your marketing and design teams. Talk about it and brainstorm ways to make your list work better for your customer base.<\/p>\n\n\n\n<p>By providing a wish list and showing your visitors how to use it, you can lower cart abandonment rates, boost user experience, and even reap marketing research benefits.<\/p>\n\n\n\n<p>If you\u2019d like to get an outside-the-box evaluation of your particular configuration, don\u2019t hesitate to&nbsp;<a href=\"https:\/\/thegood.com\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact The Good<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-njqe4re reusable-block-2-column good-question-block\" data-block-id=\"njqe4re\"><style>.stk-njqe4re{max-width:1500px !important;margin-top:30px !important;margin-bottom:30px !important}.stk-njqe4re-column{max-width:941px !important}@media screen and (max-width:767px){.stk-njqe4re{--stk-col-order-1:2 !important;--stk-col-order-2:1 !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-njqe4re-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-unn9trl horizontal-form-container\" data-v=\"4\" data-block-id=\"unn9trl\"><style>.stk-unn9trl-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:#c3ddf0 !important;border-top-left-radius:12px !important;border-top-right-radius:12px !important;border-bottom-right-radius:12px !important;border-bottom-left-radius:12px !important;overflow:hidden !important;max-width:701px !important;padding-top:40px !important;padding-right:35px !important;padding-bottom:40px !important;padding-left:35px !important}.stk-unn9trl{margin-top:0px !important}.stk-unn9trl-container:before{background-color:#c3ddf0 !important}@media screen and (max-width:1023px){.stk-unn9trl-container{padding-bottom:60px !important}}@media screen and (max-width:767px){.stk-unn9trl-container{padding-bottom:60px !important}}<\/style><style class=\"stk-custom-css\">.stk-unn9trl figure{margin:0 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-unn9trl-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-unn9trl-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-p04wxsk\" id=\"span-style-color-0277-c-0-class-stk-highlight-enjoying-this-article-span\" data-block-id=\"p04wxsk\"><style>.stk-p04wxsk{margin-bottom:12px !important}.stk-p04wxsk .stk-block-heading__text{font-size:36px !important;color:#ffffff !important}@media screen and (max-width:1023px){.stk-p04wxsk .stk-block-heading__text{font-size:36px !important}}@media screen and (max-width:767px){.stk-p04wxsk .stk-block-heading__text{font-size:24px !important}}<\/style><h3 class=\"stk-block-heading__text has-text-color has-text-align-center\"><span style=\"color: #0277c0;\" class=\"stk-highlight\">Enjoying this article?<\/span><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-tihk84z\" data-block-id=\"tihk84z\"><style>.stk-tihk84z{margin-bottom:20px !important}.stk-tihk84z .stk-block-text__text{color:#ffffff !important}<\/style><p class=\"stk-block-text__text has-text-color has-text-align-center\"><span style=\"color: #000000;\" class=\"stk-highlight\">Subscribe to our newsletter, Good Question, to get insights like this sent straight to your inbox every week.<\/span><\/p><\/div>\n\n\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 5834619,\n\t\t\t\t\t\t\t\t\tformId: \"64ede74e-e88f-44c7-996f-78859799755a\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1768299869000-3674365609\",\n\t\t\t\t\t\t\t\t\tregion: \"na2\",\n\t\t\t\t\t\t\t\t\tcssRequired: \".submitted-message { overflow: auto; } .hs-form-88422a7d-0355-4f27-b674-4b9fcc71560c, .hs-form-ac90f61a-a614-4bcd-b57a-18cd0e91ceff { color: #fff }\",\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1768299869000-3674365609\"><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<div class=\"tkugp-items-wrap\"><div class=\"tkugp-bottomcontent\"><\/div><\/div>","protected":false},"author":12,"featured_media":88487,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","wpcf-summary":["Most ecommerce brands have a high cart abandonment rate, but few know how to reduce it. Learn how a wish list can provide a great customer experience that boosts conversions.","Most ecommerce brands have a high cart abandonment rate, but few know how to reduce it. Learn how a wish list can provide a great customer experience that boosts conversions."]},"insight-category":[10072],"insight-tag":[83,10086,10080],"class_list":["post-88486","insights","type-insights","status-publish","format-standard","has-post-thumbnail","hentry","insight-category-optimization-strategy","insight-tag-repeat-conversions","insight-tag-shopping-cart-abandonment","insight-tag-website-optimization"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list.jpeg",934,623,false],"thumbnail":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-150x150.jpeg",150,150,true],"medium":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-300x200.jpeg",300,200,true],"medium_large":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-768x512.jpeg",768,512,true],"large":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list.jpeg",934,623,false],"1536x1536":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list.jpeg",934,623,false],"2048x2048":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list.jpeg",934,623,false],"teaser":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-380x215.jpeg",380,215,true],"teaser-large":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-760x430.jpeg",760,430,true],"insights-featured":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-600x400.jpeg",600,400,true],"case-study-logo-small":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list.jpeg",112,75,false],"gform-image-choice-sm":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list.jpeg",300,200,false],"gform-image-choice-md":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list.jpeg",400,267,false],"gform-image-choice-lg":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list.jpeg",600,400,false],"profile_24":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-24x24.jpeg",24,24,true],"profile_48":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-48x48.jpeg",48,48,true],"profile_96":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-96x96.jpeg",96,96,true],"profile_150":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-150x150.jpeg",150,150,true],"profile_300":["https:\/\/thegood.com\/wp-content\/uploads\/wish-list-300x300.jpeg",300,300,true]},"post_excerpt_stackable_v2":"<p>Why should an ecommerce website manager care about wish lists and related conversions? Consider this: A&nbsp;SaleCycle&nbsp;study (see the graphic below) put the average ecommerce cart abandonment rate during Q1 2018 at 75.6 percent. That means that more than three of every four shoppers who added items to an online shopping cart decided not to complete the purchase. Is that your experience as an ecommerce retailer, too? If so, wouldn\u2019t it be helpful to find a way to reduce the drop-off rate and convert more of your ecommerce website visitors into paying customers? One of the most effective means we\u2019ve found&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"David Hoos","url":"https:\/\/thegood.com\/author\/davidhoos\/"},"comments_num_v2":"1 comment","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Ways to Drive More Ecommerce Conversions From Wish Lists<\/title>\n<meta name=\"description\" content=\"High cart abandonment rate you&#039;d like to reduce? 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