{"id":98609,"date":"2022-04-14T06:00:08","date_gmt":"2022-04-14T13:00:08","guid":{"rendered":"https:\/\/thegood.com\/?page_id=98609"},"modified":"2024-08-28T12:48:43","modified_gmt":"2024-08-28T19:48:43","slug":"beckett-simonon","status":"publish","type":"case-studies","link":"https:\/\/thegood.com\/results\/beckett-simonon\/","title":{"rendered":"Beckett Simonon Sees an Annualized ROI of 237% on the DXO Program\u2122"},"content":{"rendered":"<div class=\"c-case-study-topper\"><div class=\"c-case-study-topper__content\"><div class=\"c-case-study-topper__logo-holder\"><img decoding=\"async\" width=\"300\" height=\"94\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-case-study-logo-300x94.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-case-study-logo-300x94.png 300w, https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-case-study-logo-240x75.png 240w, https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-case-study-logo.png 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div> <!-- \/.c-case-study-topper__logo-holder --><div class=\"c-case-study-topper__quote\">&#8220;<em>Our interactions with The Good have been the best of any agency we\u2019ve worked with. I\u2019ve enjoyed being able to communicate very easily with The Good\u2019s team.<\/em>&#8220;<\/div><div class=\"c-case-study-topper__quote-attribution\"><div class=\"c-case-study-topper__quote-attribution-text\"><strong><em><strong><em>Nicholas Hurtado,<\/em><\/strong><\/em><\/strong><em> <em>Co-Founder at Beckett Simonon<\/em><\/em><\/div><\/div><\/div> <!-- \/.c-case-study-topper__content --><div class=\"c-case-study-topper__key-results\">\n<div class=\"c-case-study-topper__key-result\"><div class=\"c-case-study-topper__key-result__number\"><strong>237%<\/strong><\/div><div class=\"c-case-study-topper__key-result__text\">annualized return on investment<\/div><\/div> <!-- \/.c-case-study-topper__key-result -->\n\n<div class=\"c-case-study-topper__key-result\"><div class=\"c-case-study-topper__key-result__number\"><strong>5%<\/strong><\/div><div class=\"c-case-study-topper__key-result__text\">conversion rate increase on category pages<\/div><\/div> <!-- \/.c-case-study-topper__key-result -->\n<\/div> <!-- \/.c-case-study-topper__key-results --><\/div> <!-- \/.c-case-study-topper -->\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-overview\">The Overview<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Beckett Simonon is an online brand that sells handcrafted leather shoes and accessories. Their products are made to order, and shipped directly to consumers, bypassing the need to sell through a retailer which enables them to keep their prices low.&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Additionally, their company is committed to ethical and sustainable business practices. They make a conscious effort not to overproduce products or carry any unsold inventory. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The Challenge<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">When Beckett Simonon approached The Good, they were seeking an agency that could ensure their paid acquisition efforts were converting effectively. They needed an effective optimization program that would guarantee sustainable, long-term improvements to their sitewide conversion rate.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Prior to conducting an analysis of the client\u2019s website performance, we established specific goals for the engagement \u2013 to ensure that both teams were aligned on the same objectives. These goals included:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Promoting a sleek but content rich and story-driven website experience<\/li>\n\n\n\n<li>Enhancing sitewide navigation in order to streamline the purchase process<\/li>\n<\/ol>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-process\">The Process<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">In order to identify potential conversion blockers, The Good began the engagement by conducting a thorough analysis of Beckett Simonon\u2019s website analytics and user experience flow. Our strategists conducted usability testing and analyzed heat maps of key pages to determine where the most lucrative conversion opportunities existed.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">This process included a full 360-degree qualitative and quantitative conversion analysis, as well as a complete review of website deficiencies, opportunities, and conversion barriers. After delivering the findings from the analytics analysis and user-testing sessions, our team created a roadmap of A\/B tests to achieve the client\u2019s previously outlined goals.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote blockquote-30 is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;<em>Our interactions with The Good have been the best of any agency we\u2019ve worked with. I\u2019ve enjoyed being able to communicate very easily with The Good\u2019s team.<\/em>&#8220;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-solution\">The Solution<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">User-testing sessions revealed that users relied heavily on product images to make purchasing decisions. Our team also found that most users didn\u2019t understand what differentiated Beckett Simonon from other high-end shoe manufacturers.&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size\">To solve this problem, our team hypothesized that integrating language focused on the company\u2019s ethical responsibility throughout key image-driven moments in the customer journey may help users understand the unique value of the products. Our team tested messaging that reflected the company\u2019s sustainable business practices, as well as messaging that focused on the quality of the products, to see if it would impact purchasing decisions (see test variants below).<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"770\" height=\"1024\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/test-variants-design-770x1024.png\" alt=\"\" class=\"wp-image-92873\" style=\"width:506px;height:673px\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/test-variants-design-770x1024.png 770w, https:\/\/thegood.com\/wp-content\/uploads\/test-variants-design-226x300.png 226w, https:\/\/thegood.com\/wp-content\/uploads\/test-variants-design-768x1021.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/test-variants-design-610x811.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/test-variants-design.png 931w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\">When designing the test, we replaced two product tiles on the Category page with one of the custom messaging tiles (see below).<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"785\" height=\"1024\" src=\"https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-category-pages-785x1024.png\" alt=\"\" class=\"wp-image-92874\" style=\"width:540px;height:703px\" srcset=\"https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-category-pages-785x1024.png 785w, https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-category-pages-230x300.png 230w, https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-category-pages-768x1001.png 768w, https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-category-pages-610x795.png 610w, https:\/\/thegood.com\/wp-content\/uploads\/beckett-simonon-category-pages.png 935w\" sizes=\"(max-width: 785px) 100vw, 785px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-results\">The Results<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">After concluding the test, our team found that the Ethical Responsibility test variant had produced a <strong>5% higher conversion rate than the control<\/strong>, resulting in an annualized <strong>return on investment of 237%<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size\">In the end, the <a href=\"https:\/\/thegood.com\/digital-experience-optimization-program\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Experience Optimization Program\u2122<\/a> not only helped elevate the user experience on the Beckett Simonon website, but it also helped <strong>align customers around the values of the brand<\/strong>.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Beckett Simonon was a great client fit for our agency because they trusted our approach and methodologies, and after seeing the results, their team was able to mobilize and quickly implement the recommended changes to their website. Speaking after the engagement, founder Nicholas Hurtado had the following to say about working with The Good:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote blockquote-30 is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;<em>In terms of capability and outcomes, other agencies could possibly do this, but The Good\u2019s expertise, methodology, and conversations&#8230; That&#8217;s what made the difference. The people, the quality of service, and the results.<\/em><\/em>&#8220;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-they-got-there\">How They Got There<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">The results we unlocked for Beckett Simonon were the direct result of the <a href=\"https:\/\/thegood.com\/digital-experience-optimization-program\/\">Digital Experience Optimization Program\u2122<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><br><\/p>\n<div class=\"tkugp-items-wrap\"><div class=\"tkugp-bottomcontent\"><\/div><\/div>","protected":false},"featured_media":99167,"menu_order":80,"template":"","meta":{"_acf_changed":true,"content-type":"","wpcf-summary":[]},"service-type":[10141],"business-model":[10147],"industry":[10153],"class_list":["post-98609","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","service-type-conversion-growth-program","business-model-ecommerce","industry-physical-goods"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured.png",1200,697,false],"thumbnail":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-150x150.png",150,150,true],"medium":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-300x174.png",300,174,true],"medium_large":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-768x446.png",768,446,true],"large":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-1024x595.png",1024,595,true],"1536x1536":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured.png",1200,697,false],"2048x2048":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured.png",1200,697,false],"teaser":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-380x215.png",380,215,true],"teaser-large":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-760x430.png",760,430,true],"insights-featured":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-600x349.png",600,349,true],"case-study-logo-small":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-129x75.png",129,75,true],"gform-image-choice-sm":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured.png",300,174,false],"gform-image-choice-md":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured.png",400,232,false],"gform-image-choice-lg":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured.png",600,349,false],"profile_24":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-24x24.png",24,24,true],"profile_48":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-48x48.png",48,48,true],"profile_96":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-96x96.png",96,96,true],"profile_150":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-150x150.png",150,150,true],"profile_300":["https:\/\/thegood.com\/wp-content\/uploads\/Beckett-Simonon-Featured-300x300.png",300,300,true]},"post_excerpt_stackable_v2":"<p>&#8220;Our interactions with The Good have been the best of any agency we\u2019ve worked with. I\u2019ve enjoyed being able to communicate very easily with The Good\u2019s team.&#8220;Nicholas Hurtado, Co-Founder at Beckett Simonon 237%annualized return on investment 5%conversion rate increase on category pages The Overview Beckett Simonon is an online brand that sells handcrafted leather shoes and accessories. Their products are made to order, and shipped directly to consumers, bypassing the need to sell through a retailer which enables them to keep their prices low.&nbsp; Additionally, their company is committed to ethical and sustainable business practices. They make a conscious effort&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"","url":""},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Beckett Simonon Achieved Annualized ROI of 237%<\/title>\n<meta name=\"description\" content=\"How Beckett Simonon achieved an annualized ROI of 237% on the DXO Program\u2122 with The Good&#039;s team of experts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thegood.com\/results\/beckett-simonon\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beckett Simonon Sees an Annualized ROI of 237% on the DXO Program\u2122\" \/>\n<meta property=\"og:description\" content=\"How 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